FREQUENTLY ASKED QUESTIONS

  • Can I get sample for my content?

    Please email directly to marketing@imploracosmetic.com, sent us a direct link to your instagram, blog or youtube channel and let us know the details about your site (number of subscibers, average views,etc).

  • Do you ship internationally?

    For international shipping, please contact us on marketing@imploracosmetic.com

  • How to refund purchased products?

    You may request a return of your producta or refunds when shopping through the official Implora Offical Marketplace. We will handle your request based on the applicable terms and conditions. It may takes 4-7 days to be proceed

  • Where Can I Buy Implora Products?

    We are available online and offline. You can shop through Implora Official Marketplace (Shopee, Lazada and Tokopedia) and the nearest local cosmetic shop in your area

  • What if I want to offer a cooperation proposal with a company?

    You can send your proposal to marketing@imploracosmetic.com

  • What if I want to become a reseller?

    You can send your proposal to marketing@imploracosmetic.com with subject Reseller. Our team will inform you for the further terms and conditions

  • Is Implora registered in Indonesian FDA (Badan Pengawas Obat dan Makanan)?

    Our products have been officially registered in the BPOM. You can scan the product's barcode on the BPOM official website to find out the license number and product information

  • Is Implora has Halal Certificate?

    Our products contain ingredients that are safe and halal. The halal certification process is still in a further stage

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